At x7777, protecting your personal data is as important to us as delivering a world-class gaming experience. This Privacy Policy explains exactly what information x7777 collects from Pakistani players, how we use it, who we share it with, and what rights you have over your own data. We are committed to full transparency — no hidden practices, no surprises.
This Privacy Policy ("Policy") describes how x7777 ("x7777", "we", "us", "our") collects, uses, stores, and discloses personal information relating to individuals ("you", "your", "User") who access or use the x7777 online gaming and sports betting platform available at x7777.games ("Platform").
x7777 is Pakistan's premier online gaming destination, serving players across Karachi, Lahore, Islamabad, Faisalabad, and beyond. We offer cricket betting, live casino games, slots, bingo, and fishing games — all denominated in PKR and accessible via JazzCash, EasyPaisa, and major Pakistani bank transfers. In providing these services, x7777 necessarily processes certain personal data about our players, and we take that responsibility seriously.
This Policy is incorporated by reference into x7777's Terms & Conditions. By registering an account or using the x7777 Platform, you acknowledge that you have read and understood this Policy and consent to the data processing activities described herein. If you do not agree with this Policy, you must not use the x7777 Platform.
This document is written in legal English as required for a formal privacy policy. If you have any questions about what it means in practice for your x7777 account, our support team is available 24/7 in both English and Urdu to assist you.
For the purposes of applicable data protection legislation, x7777 acts as the data controller in respect of the personal data processed in connection with the Platform and the provision of gaming services to Users.
x7777 operates under an internationally recognised gaming licence. The x7777 Platform is operated and maintained by the x7777 gaming group, which holds responsibility for all data processing activities described in this Policy.
For all data protection enquiries, access requests, or complaints, Users should contact x7777's designated data protection contact at: [email protected]. x7777 aims to acknowledge all data protection correspondence within 5 business days of receipt.
x7777 collects personal data across several categories, depending on how you interact with the Platform. The categories of personal data x7777 may collect and process are set out in the table below:
| Category | Examples | Mandatory? |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, gender | Yes — required for KYC |
| Contact Data | Mobile number, email address, city of residence (e.g., Lahore, Karachi) | Yes — required for account |
| Financial Data | JazzCash / EasyPaisa wallet reference, HBL/UBL/Meezan account details, transaction history | Yes — required for payments |
| KYC Documents | CNIC scan or photograph, selfie for liveness verification | Yes — required for withdrawals |
| Technical Data | IP address, browser type, device identifiers, operating system | Collected automatically |
| Usage Data | Pages visited, games played, bet history, session duration, clickstream data | Collected automatically |
| Communications Data | Live chat transcripts, support email content, feedback submissions | Collected when you contact us |
| Marketing Preferences | Promotional opt-in / opt-out status, preferred communication language (English / Urdu) | Optional |
x7777 does not intentionally collect special category sensitive personal data (such as health information, biometric data beyond liveness verification, or political opinions). If you voluntarily disclose such information in a support communication, x7777 will handle it with elevated care and will not use it for any purpose beyond resolving the specific support matter.
x7777 collects personal data through the following channels and mechanisms:
You provide data directly to x7777 when you register an account, complete the KYC verification process, make a deposit or withdrawal, contact x7777 support, participate in a promotion, or respond to a survey. This is the primary source of identity, contact, financial, and KYC data.
When you access the x7777 Platform, our servers and analytics systems automatically record technical and usage data, including your IP address, device type, browser version, pages viewed, and the sequence of actions taken during your session. This data is collected via server logs, session tracking scripts, and cookies — as described further in Section 9 of this Policy.
In certain circumstances, x7777 may receive or verify personal data from third parties, including:
x7777 processes personal data only where there is a valid legal basis for doing so. The primary purposes for which x7777 processes personal data, and the corresponding legal basis for each, are set out below:
x7777 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Data sharing is limited to what is strictly necessary to deliver x7777's services and meet regulatory obligations.
x7777 may share your personal data with the following categories of third parties:
All third parties with whom x7777 shares personal data are required to process that data in accordance with x7777's instructions, applicable data protection law, and their contractual obligations to x7777.
x7777 is an internationally operated gaming platform. In the course of providing services to Pakistani players, your personal data may be transferred to, stored in, or processed in countries outside Pakistan, including jurisdictions in which x7777's infrastructure, gaming software providers, or KYC partners are located.
Where personal data is transferred internationally, x7777 takes appropriate measures to ensure that the transfer is lawful and that your data receives an equivalent level of protection as it would under applicable Pakistani data protection standards. Such measures may include:
If you would like further information about the safeguards x7777 applies to international data transfers, please contact x7777 support at [email protected].
x7777 retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, subject to any overriding legal or regulatory retention obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | Gaming licence & AML regulatory obligation |
| Financial Transaction Records | Duration of account + 7 years post-closure | Financial record-keeping obligation |
| KYC Documents | Duration of account + 5 years post-closure | Gaming licence regulatory obligation |
| Betting & Gaming History | Duration of account + 5 years post-closure | Dispute resolution & regulatory audit |
| Support Communications | 3 years from last communication | Dispute resolution & service improvement |
| Technical & Usage Logs | 13 months on a rolling basis | Security monitoring & fraud prevention |
| Marketing Consent Records | Until consent is withdrawn + 3 years | Proof of consent obligation |
Upon expiry of the applicable retention period, x7777 will securely delete or irreversibly anonymise your personal data in accordance with x7777's data destruction procedures. Anonymised data (from which you cannot be identified) may be retained indefinitely for statistical and analytical purposes.
x7777 uses cookies and similar tracking technologies on the Platform to enhance your user experience, maintain session continuity, and gather usage analytics that help us improve our services for Pakistani players. The categories of cookies x7777 uses are as follows:
These cookies are essential for the x7777 Platform to function correctly. They enable core features such as account login session management, secure payment flows, and fraud detection checks. These cookies cannot be disabled without significantly impairing Platform functionality.
These cookies collect anonymised information about how visitors use the x7777 Platform — which pages are visited most frequently, how long Users spend on each section, and where navigation errors occur. This data helps x7777 continually improve the Platform experience.
These cookies remember your preferences on the x7777 Platform, such as your chosen language (English or Urdu), display settings, and any responsible gaming limits you have configured. Disabling these cookies may result in a less personalised experience.
You may control or delete cookies through your browser settings at any time. Most modern browsers allow you to refuse new cookies, delete existing cookies, or be alerted when a cookie is being set. Please note that disabling strictly necessary cookies will prevent you from logging in to your x7777 Account or making financial transactions on the Platform.
x7777 does not permit third-party advertising networks to place tracking cookies on the Platform for the purpose of building advertising profiles based on your gaming activity. Your x7777 gameplay data is not used for cross-site behavioural advertising.
Subject to applicable law, you have the following rights in respect of your personal data held by x7777. To exercise any of these rights, please contact x7777 at [email protected] with your full name, registered email address, and a description of your request. x7777 will respond within 30 days of receiving a complete request.
For the protection of all x7777 Users, x7777 reserves the right to verify your identity before processing any data rights request. This is to prevent unauthorised third parties from accessing or deleting another person's x7777 account data.
x7777 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key security measures include:
While x7777 takes all reasonable steps to protect your data, no online system can be guaranteed 100% secure. You also play an important role in protecting your x7777 account — please maintain a strong, unique password and never share your login credentials with any third party.
x7777 does not knowingly collect personal data from individuals under 21 years of age. The x7777 Platform is strictly for adults. Any account found to belong to a person under the age of 21 will be immediately suspended, all data will be handled in accordance with applicable child protection principles, and the matter will be escalated to x7777's compliance team.
x7777 uses CNIC-based age verification as part of the KYC process to confirm that all registered Users meet the minimum age requirement of 21 years. If a User provides false information about their age during registration, x7777 reserves the right to void all bets, forfeit all balances, and permanently close the account upon discovery.
If you are a parent or guardian and believe that your child has registered an x7777 account without your knowledge, please contact x7777 immediately at [email protected] so that the account can be closed and any personal data securely deleted.
x7777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or x7777's data processing practices. When material changes are made, x7777 will:
Your continued use of the x7777 Platform following the publication of any amended Privacy Policy constitutes your acceptance of the revised terms. x7777 recommends that you review this Policy periodically to stay informed of how your data is being handled.
Previous versions of this Privacy Policy are available upon request by contacting x7777 support. The current version, as indicated by the effective date at the top of this page, always supersedes all prior versions.
If you have any questions, concerns, or requests relating to this Privacy Policy or x7777's data processing practices, please contact x7777's data protection team through any of the following channels:
If you are dissatisfied with x7777's response to a privacy complaint, you may escalate the matter to x7777's compliance team by emailing the same address and marking your correspondence "Privacy Escalation — Compliance Review". x7777 will acknowledge escalated complaints within 5 business days and aim to resolve them within 14 business days.
Where x7777 operates under applicable data protection legislation that provides for the right to lodge a complaint with a supervisory authority, you retain the right to do so. Details of the relevant regulatory authority are available from x7777 support upon request.